Within office hours please use the contact data published under CONTACT on this page.
Contact from 5 pm CET to 9 am CET:
+45 70 70 19 60 - Dispatcher on duty
+45 70 70 19 61 - Dispatcher on duty
Emergency 24/7 call to Control Centre Gas +45 8030 1045
Storage customers may exchange messages regarding nominations and allocations by using the following systems:
- XML NOMINATION SYSTEM is based on EDIG@as Version 5.1 exchanged by AS4 security protocol
- CUSTOMER PORTAL is GSD's customer web portal
XML NOMINATION SYSTEM
Before exchanging nomination, confirmation and allocation messages using EDIG@as XML, the Storage Customer must carry a communication test. When the test is completed successfully, the Storage Customer and Gas Storage Denmark will agree on a starting date for the XML communication.
Please contact our Back Office firstname.lastname@example.org for further information and scheduling a test. The test is carried out based on the FCFS principle.
Our customer portal can be used as an alternative or back-up for the XML Nomination System.
In addition, thecustomer portal offers functionality to
View data: hourly allocations, storage account positions, concluded contracts
Create/edit: nomination for injection/withdrawal of gas
Description of the nomination process
Communication set up
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